Generation Z values fast customer service
Keeping your customers happy is a huge part of what you probably do every day at your business. Of course, there’s all the other stuff, but customer service still takes…
How to use video in marketing
Every business should be creating videos to put on their website and social media pages with information to help customers. While some of your customers may like to read, others…
Future of AI Chatbot Exploding: Salesforce Jumps In
AI Chatbot is exploding because it is becoming more advanced than ever before and is now providing more businesses the ability to communicate with customers 24/7 without having to have…
Why customer service should be a priority
The world is filled with businesses who likely do or sell the same thing or something similar to what you have. The internet makes it possible for people to easily…
Text marketing: The best way to reach customers
Starting a restaurant Customer service is a hard business because part of it is proactive and part of it is reactive. But it is both part of the business, and…
Customer Service Tips: Be Proactive About It
A big part of your business model is providing amazing customer service. But what many businesses don’t grasp is the concept of proactive customer service and using that to solve…
Should you build a mobile app?
Smartphones are becoming a major part of our everyday lives. With the ability to access almost anything and everything we could possibly want with a few swipes of our fingers…
Using AI Chatbot to order coffee
Starbucks has always been ahead of the curve when it comes to marketing and communicating with their customers, and it has paid off big. The company is well-known by customers…
Three Pillars of Business Success
Every business wants to know how to succeed, and in a sense, it is still the same today as it was fifty years ago. Though, with technology in place, the…
Four Ways to Improve Customer Service
Focusing on customer service in your business is very important. It is one of the three pillars of success every business should stand on. Even if you already have customer…