Using AI in 2019: What to Know
Artificial Intelligence is one of the hottest new trends right now because it can be used on a personal level and a business level very effectively. People have been very…
Holiday Customer Service: Do it Right
With the holiday shopping season in full swing, your customer service department is probably flooding with phone calls, emails, chats, and texts from customers trying to get answers to their…
How to Get Customers to Sign Up for Texting
Did you know that 90% of texts are opened in the first 3 minutes after they are sent? On top of that, nearly 100% of texts are opened and read…
Holiday Email Marketing Tips
Some of the most shopping people will do during the year will happen in the next month. So how can your business make sure you are a part of the…
Strategies for a text marketing campaign
Studies have shown that a text will be opened within the first 3 minutes after it is received. On top of that, nearly all text messages are read. What better…
How Customer Service is Using Artificial Intelligence
Artificial Intelligence is more advanced than ever. While it isn’t as advanced as the personal assistant Iron Man and SpiderMan use in their suits quite yet, it is actually extremely…
7 Reasons Why Customer Service is a Top Priority
Every business already knows you must have a great product if you want sales. You spend meetings focusing on ensuring the product is high quality, innovating to create new products,…
5 Tips for Marketing to Generation Z
It took some time to understand and market to Millennials. Now, marketers are working to start understanding how to best market to Generation Z. This group includes anyone who is…
5 Tips for Influencer Marketing
Of those who use influencer marketing, 95% have reported it to be successful. That is why it is expected that more companies will continue to use this marketing method in…
5 Ways to Optimize for Voice Search
The way people search for information on the internet has changed drastically over the years. It used to be people would type specific keywords related to the topic they were…