How to Get Good Online Reviews
Every customer you work with has the potential to go online and write your business a review. And there is a good chance the customer who takes the time to…
How to Sell to a Millennial Buyer
One of the things you want to take into account when creating a marketing plan is your audience. While you may still be trying to market towards baby boomers or…
Gearing up for post-holiday customer service
You’ve already spent months preparing for the holidays by advertising to your current and possibly new customers to try and sell your products. You’ve done everything you can to convince…
Future of AI Chatbot Exploding: Salesforce Jumps In
AI Chatbot is exploding because it is becoming more advanced than ever before and is now providing more businesses the ability to communicate with customers 24/7 without having to have…
Customer Service Tips: Be Proactive About It
A big part of your business model is providing amazing customer service. But what many businesses don’t grasp is the concept of proactive customer service and using that to solve…
Using AI Chatbot to order coffee
Starbucks has always been ahead of the curve when it comes to marketing and communicating with their customers, and it has paid off big. The company is well-known by customers…
Four Ways to Improve Customer Service
Focusing on customer service in your business is very important. It is one of the three pillars of success every business should stand on. Even if you already have customer…
Ways to Engage with Customers through Mobile
Every successful business knows they need to focus on three main things in order to beat the competition. There’s qualify of product or service, customer service, and price point. You…
Five Customer Service Steps to Follow
As a business, managing and training customer service reps can be very tedious, especially if you aren’t exactly sure what your customer wants. It is a bit of a shot…
Customer Expectation: Launch AI Chatbots
Customers are getting more and more accustomed to technology and are starting to have higher expectations. In the last few years, companies have been trying to integrate more artificial intelligence…