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Customer Service Lessons: What Not to Do

  • Post author:Marketing
  • Post published:April 25, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

If your customer service department is doing a good job, you’ll know because there won’t be too many complaints. The internet makes it so easy to complain that not having…

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Customer Service: What not to do

  • Post author:Marketing
  • Post published:April 17, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

One of the most important things your business can do is make sure your customer service is on par. Regardless of everything else, if you have good, valuable customer service…

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Improve Customer Service through Customer Feedback Requests

Improve Customer Service through Customer Feedback Requests

  • Post author:Marketing
  • Post published:April 1, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

Customer service should be an important focus of every business. The more that people enjoy their experience with a certain company, the more likely they are to return for more…

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Customer Service Basics to Remember

  • Post author:Marketing
  • Post published:March 13, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

Customer service can be handled through a variety of platforms. Today’s world features customer service being handled through phone calls, SMS messaging, Facebook, Twitter, messenger apps, and almost anywhere where…

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Meeting the Customer Service Expectations of Consumers

  • Post author:Marketing
  • Post published:February 26, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

Technology is continually improving the efficiency for people to interact both in the real world and the digital world. Someone can send a text message and get a response in…

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5 Tips for Stronger Customer Service

  • Post author:Marketing
  • Post published:February 11, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

Sometimes, having better customer service isn’t just about having all the right tools available. It is about understanding your customers and what they want from you. And while technology does…

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Engaging your customers: Best marketing

  • Post author:Marketing
  • Post published:February 3, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

The internet is a powerful tool for marketing. But it is a double-edged sword because it also makes it easier for all your competition to reach your customers. Everyone is…

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Marketing to a business? Follow these trends

  • Post author:Marketing
  • Post published:January 20, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

Your marketing approach is determined entirely by your audience and their needs. That is why your approach can change if you are focused on marketing to another business instead of…

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Do you have bad customer service?

  • Post author:Marketing
  • Post published:January 13, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

People are always talking about how bad customer service is. It is a fundamental part of every business, yet it seems like companies don’t have a firm grasp on how…

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How to improve your customer service department

  • Post author:Marketing
  • Post published:January 2, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

Nothing says more about your company than your customer service department because it is the one group that will always interact with customers. But the sad truth is that this…

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