Improving social media customer service
Customer service is the most essential part of every business--establishing good customer service is key to bringing new customers and keeping the ones you have There are a bunch of…
Six ways to reach Generation Y customers
As a business owner, you know the importance of reaching the rising generation The success of most businesses hang on whether or not they can successful market themselves to established…
Customer service: It’s about fixing the problem
There are proactive customer service techniques and reactive ones. Of course, proactive includes marketing to your customers and reaching out to make sure they're doing well When the store manager…
Marketing: It’s all about knowing your customers
We all are trying to market to a specific group of people, but how well do you really know your customers? The more you know them, the more you’ll be…
Giving Them Customer Service They Actually Want
We all know that customer service can be a tricky business. You are trying to provide the least expensive option that also gives consumers exactly what they need But there…
The importance of social media customer service
Customer service is one of the most important things you can provide to ensure return customers and add business but did you know that social media service should also be…