Aviaro is offering a super-smart phone for free! No matter what kind of business you’re in, whether you’re a remote worker or a large call center that specializes in inbound and outbound calls, the EQ-F3P is your perfect sales and communications solution!
As the new year approaches, it is time for businesses to make plans and goals for 2019. This is especially important for a customer service department that tends to get…
Every business knows that the customer service department plays a big role in the success of your company, but did you know that you can actually make more money through…
Whether we like it or not, mobile is the future of technology. Smartphones are nifty devices that allow people to communicate with anyone they want as well as have access…
Recently, tech debates have centered the topics of customer service and automation. How are customer needs best served? Is it through real people, AI chatbots or other AI-backed responders? Obviously,…
There are many things your business should be doing for your customers to make sure they are happy with your service and that they keep coming back. There are a…
AI Chatbot is exploding because it is becoming more advanced than ever before and is now providing more businesses the ability to communicate with customers 24/7 without having to have…
Starbucks has always been ahead of the curve when it comes to marketing and communicating with their customers, and it has paid off big. The company is well-known by customers…
As the holidays near, there are going to be more opportunities to sell products and services as gifts. And while a surge in purchases is expected, you should also expect…
We all know that customer service can be a tricky business. You are trying to provide the least expensive option that also gives consumers exactly what they need But there…