Growing expectations in customer service
If you are trying to build up your business, you should be looking at your customer service. It is one department that is often ignored. Yet, it is also the…
Do you have bad customer service?
People are always talking about how bad customer service is. It is a fundamental part of every business, yet it seems like companies don’t have a firm grasp on how…
Making Use of Unique Marketing Ideas
With smartphones and the internet available to us, there are many opportunities constantly available for marketing to our customers. But maybe you don’t know all the new, trendy things that…
How to get more efficient customer service
One of the best things you can do as a company to make sure you are meeting the needs of your customers is to have a good customer service department.…
How to Get Good Online Reviews
Every customer you work with has the potential to go online and write your business a review. And there is a good chance the customer who takes the time to…
How to Sell to a Millennial Buyer
One of the things you want to take into account when creating a marketing plan is your audience. While you may still be trying to market towards baby boomers or…
Gearing up for post-holiday customer service
You’ve already spent months preparing for the holidays by advertising to your current and possibly new customers to try and sell your products. You’ve done everything you can to convince…
Generation Z values fast customer service
Keeping your customers happy is a huge part of what you probably do every day at your business. Of course, there’s all the other stuff, but customer service still takes…
Future of AI Chatbot Exploding: Salesforce Jumps In
AI Chatbot is exploding because it is becoming more advanced than ever before and is now providing more businesses the ability to communicate with customers 24/7 without having to have…
Customer Service Tips: Be Proactive About It
A big part of your business model is providing amazing customer service. But what many businesses don’t grasp is the concept of proactive customer service and using that to solve…