Tips for Integrating Chatbots Into Your Business Model
People no longer have the same reservations about talking to machines as they might have just a few years ago. Already, 65% of smartphone owners report using voice assistants on…
How chatbots do what they do
Chatbots are like humans in more ways than one. Obviously they’re designed to simulate conversation with a human so they have the ability to understand and formulate sentences. But they’re…
Six things your customer service chatbot must be able to do
Chatbots are in the midst of a huge growth phase Programmers and AI researchers are constantly discovering new ways to use them as well as things they can’t do. Chatbots…
How to take your business’s social media strategy to the next level
New platforms and technologies are constantly being created giving marketers access to new streams of data for their social strategy The way brands are using social media today is different…
How Chatbots are Transforming the Hospitality Industry
Businesses of all kinds are discovering the many benefits that chatbots have to offer them. One industry in particular that’s especially well-suited for chatbots is the hospitality. Here’s a look…
SMS Chatbots Improve Customer Service
Start Developing Your Business Chatbot
Each year, it seems businesses prep earlier for the holiday shopping rush By next month you’ll already see Christmas displays in all of your favorite stores. Even though it’s only…
The opportune moment to invest in chatbots is now
The similarity between chatbot and social media Several years ago when social media sites like Facebook and Twitter were really starting to get big, many brands were hesitant to jump…
How the world’s leading tech companies are using chatbots
The adoption of new technologies by smaller brands is usually seen as a sign that that technology has really “made it” and is here to stay. But it’s the larger…
Chatbots Make Jobs More Enjoyable
Perhaps the most successful area in AI research currently is chatbots. Chatbots are computer programs that simulate a conversation with a human. Through machine learning and natural language processing, these…
Should you believe the hype surrounding chatbots?
The short answer: yes and no. Chatbots are often touted by chatbot developers and tech bloggers as a replacement for customer service agents. They’re not. There’s still a lot they…