Using AI in 2019: What to Know
Artificial Intelligence is one of the hottest new trends right now because it can be used on a personal level and a business level very effectively. People have been very…
Five ways that Chatbots and AI are changing the workplace
The better and best chatbotsWhen chatbots were first introduced, the business world knew they had potential. There were implications early on for improved customer service and increased productivity but few…
The Versatility of SMS Messaging
SMS messaging is used by the majority of the world’s population and for good reasons. SMS messages can span different carriers. Messages can be quickly sent and received. And now…
The Debate Over AI Customer Service
As artificial intelligence becomes more prevalent in various aspects of marketing and customer service, companies who have yet to invest in AI are wondering if they should make the switch.…
Chatbots Meeting Every Human Need
Chatbots and artificial intelligence, in their basic form, are no new thing. In fact, Alan Turing and Joseph Weizenbaum were already contemplating the concept of computers communicating with humans in…
AI Chatbots Perfect for All Personalities
In any sales pitch or marketing effort, honing in on the consumer and what they want is key to winning them over. However, in order to figure out who someone…
Customer Expectation: Launch AI Chatbots
Customers are getting more and more accustomed to technology and are starting to have higher expectations. In the last few years, companies have been trying to integrate more artificial intelligence…
Is There a Place for Chatbox AI in Customer Service?
Customer service is one of the most important aspects of any business because it is the way in which your company is communicating with customers. There are many different ways…
Airlines perfect personalized customer service
The most effective customer service is simply the one that makes customers feel special. Every company is striving for personalized service Not only will it bring in more business, it…
11 Ways to Use AI Messaging
Growth in the mobile marketing industry is showing no signs of slowing down as each year more and more businesses turn to text message marketing to reach their target audience…