Holiday Customer Service: Do it Right
With the holiday shopping season in full swing, your customer service department is probably flooding with phone calls, emails, chats, and texts from customers trying to get answers to their…
7 Reasons Why Customer Service is a Top Priority
Every business already knows you must have a great product if you want sales. You spend meetings focusing on ensuring the product is high quality, innovating to create new products,…
5 Tips for Marketing to Generation Z
It took some time to understand and market to Millennials. Now, marketers are working to start understanding how to best market to Generation Z. This group includes anyone who is…
5 Tips for Influencer Marketing
Of those who use influencer marketing, 95% have reported it to be successful. That is why it is expected that more companies will continue to use this marketing method in…
Balancing AI and Human Personalization in your Business
As a society, we’ve changed the way we communicate with each other and with businesses. And in a weird way, we’ve almost come full circle. It used to be businesses…
Small Business Marketing Tips to Compete
Competing with large companies such as Walmart and Amazon seems daunting, especially for small businesses. Trying to find a way to reach customers and keep prices affordable at the same…
6 Tips for Fantastic Holiday Customer Service
It’s official; the holidays are upon us. With Black Friday shopping already in full swing and people already running around town trying to figure out their holiday gift plans, it’s…
4 Ways Machines Improve Customer Service
Every business spends time contemplating how they can improve customer service. It is an essential part of selling your product. This is especially true in a world where one upset…
5 Holiday Digital Marketing Tips
The holidays are here, which means most people have already started their holiday shopping. This year is going to be especially big, especially considering how great the economy doing. People…
Top 10 Marketing Predictions for 2018
As the year is drawing close, your business should begin to plan and prepare goals for next year. In that preparation, marketing is of utmost importance since it will be…