Top 2019 Marketing Trends
It’s nearly the end of the year, which means it is time to start strategizing for the new year. What will be your marketing techniques, and how will you compete…
Tips to Train New Customer Service Agents
Getting new customer service agents trained can be frustrating. There’s a learning curve that takes time, and it can be frustrating for customers to deal with the new employee who…
Strategies for a text marketing campaign
Studies have shown that a text will be opened within the first 3 minutes after it is received. On top of that, nearly all text messages are read. What better…