In recent years, online-only retailers like Amazon have put many traditional retailers out-of-business. In response, retailers have been stepping up their online stores in order to compete. One tool that…
Dashbot, a chabot analytics company has processed more than 11 billion chatbot messages. Their analytics tools can help businesses figure out what’s working and what’s not when it comes to…
People no longer have the same reservations about talking to machines as they might have just a few years ago. Already, 65% of smartphone owners report using voice assistants on…
Chatbots are like humans in more ways than one. Obviously they’re designed to simulate conversation with a human so they have the ability to understand and formulate sentences. But they’re…
Chatbots are in the midst of a huge growth phase Programmers and AI researchers are constantly discovering new ways to use them as well as things they can’t do. Chatbots…
New platforms and technologies are constantly being created giving marketers access to new streams of data for their social strategy The way brands are using social media today is different…
Businesses of all kinds are discovering the many benefits that chatbots have to offer them. One industry in particular that’s especially well-suited for chatbots is the hospitality. Here’s a look…
Each year, it seems businesses prep earlier for the holiday shopping rush By next month you’ll already see Christmas displays in all of your favorite stores. Even though it’s only…
The similarity between chatbot and social media Several years ago when social media sites like Facebook and Twitter were really starting to get big, many brands were hesitant to jump…
The adoption of new technologies by smaller brands is usually seen as a sign that that technology has really “made it” and is here to stay. But it’s the larger…