AI Chatbots Versus Real Customer Service Agents
Recently, tech debates have centered the topics of customer service and automation. How are customer needs best served? Is it through real people, AI chatbots or other AI-backed responders? Obviously,…
Recently, tech debates have centered the topics of customer service and automation. How are customer needs best served? Is it through real people, AI chatbots or other AI-backed responders? Obviously,…
Marketing to millennials Selling a product to a Millennial is tough. They want the best product for the best price, and they don’t care if you’ve been selling them the…