Customer Service Growing Use of SMS Chatbots
More and more businesses have started incorporating chatbot into their businesses but especially in the customer service department. Not only is this a good way to stay in constant communication…
Top 7 Marketing Trends in 2019
The new year is almost here, and with it comes a new opportunity for your business to find success. You can do more than last year, but first you must…
Chat bot assistant for future. Machine Learning. Life style concept of using smart AI.
What is the best AI Chatbot?
Every year brings new technology forward and changes the way you market to and interact with your customers. People are starting to rely more heavily on technology than they ever…
Lessons from T-Mobile Customer Service
T-Mobile used to be a cheap carrier nobody really wanted to use if they could go to a top-tier phone carrier such as Verizon. However, in the last few years,…
How Customer Service is Using Artificial Intelligence
Artificial Intelligence is more advanced than ever. While it isn’t as advanced as the personal assistant Iron Man and SpiderMan use in their suits quite yet, it is actually extremely…
The Many Uses of Chatbots
Chatbots are one of the most underutilized pieces of technology out there. You can do so many things with them, yet few businesses are actually using them on a regular…
Chatbots Make Jobs More Enjoyable
Perhaps the most successful area in AI research currently is chatbots. Chatbots are computer programs that simulate a conversation with a human. Through machine learning and natural language processing, these…
Is AI Chatbot taking over customer service?
Whether we like it or not, mobile is the future of technology. Smartphones are nifty devices that allow people to communicate with anyone they want as well as have access…
Language Problems? No Problem for AI Chatbots
Customer service is essential for any business or organization. If a business sells a product, then customers need to be able to contact someone if they have a problem. If…
Chatbots Meeting Every Human Need
Chatbots and artificial intelligence, in their basic form, are no new thing. In fact, Alan Turing and Joseph Weizenbaum were already contemplating the concept of computers communicating with humans in…