Customer Service Growing Use of SMS Chatbots
More and more businesses have started incorporating chatbot into their businesses but especially in the customer service department. Not only is this a good way to stay in constant communication…
Best Practices for Creating an Effective SMS Chatbot
Though there are many different platforms for Chatbots such as Facebook Messenger or WhatsApp, SMS (text messaging) is still the ultimate platform when it comes to chatbots. Because there are…
AI Chatbot: Customer service of the future
Customer service interactions are one of the most important things your business does. There is a multitude of ways you can speak with your customer, but text with AI chatbot…
Future of AI Chatbot Exploding: Salesforce Jumps In
AI Chatbot is exploding because it is becoming more advanced than ever before and is now providing more businesses the ability to communicate with customers 24/7 without having to have…