5 Things To Increase the Use of Your Customer Service Chatbot
Though the popularity of chatbots is finally starting to catch up the hype that has existed around chatbots for a few years now, they’re still not being used as much…
Four tips for doing more with less with your social media strategy
For most small businesses with a social media strategy, it’s the business owner that has to manage social media accounts on top of all of his/her other responsibilities since there…
Four chatbot programming mistakes you should avoid
In the rush to get a functioning chatbot up and running, too many businesses are making big chatbot programming mistakes that keep their bots from being as effective as they…
Nine things that will make your chatbot easier to talk to
Chatbots have been slower to catch on than experts predicted. A big part of the problem leading to the slower than desired adoption rate is that in the rush to…
5 Things Your Chatbot Needs to Succeed
By the end of 2017, more than 2 million Americans had professed their love for Alexa, Amazon’s digital assistant/chatbot. It shouldn’t come as a surprise then to learn that in…
5 Ways Chatbots can Save Your Business Time and Money
In all likelihood, you’ve used a chatbot before even if you didn’t know it. Chatbots are the new hype in the tech world just as mobile apps were in 2008…
Building a Chatbot for Your brand is Easier than Ever
As is always the case with new technologies, chatbots have become more affordable and practical as their use has become more widespread in the business world. When chatbots first became…
Social media marketing dos and don’ts
There’s a right way and a wrong way to do social media marketing and a surprising number of brands are still doing it the wrong way and in a very…
Tips for managing multiple customer support channels
Most small businesses start out with a very limited customer support channels. At first it might be the owner and maybe one or two other employees responding to emails. On…
How Chatbots are Transforming the Hospitality Industry
Businesses of all kinds are discovering the many benefits that chatbots have to offer them. One industry in particular that’s especially well-suited for chatbots is the hospitality. Here’s a look…