No, Facebook’s chatbots weren’t planning to overthrow humanity
Facebook’s AI team made headlines across the world this week when they announced that they were shutting down a chatbot project after their chatbots developed a new language to more…
You don’t need to be a developer to create a chatbot
Thanks to chatbots, people now have the convenience of interacting with brands or websites without having to contact a live person. Chatbots are set to revolutionize the customer service industry.…
A closer look at the evolution of chatbots
Chatbots are predicted to change the way business and customers interact. But what exactly are chatbots? They’re computer programs designed to simulate conversation with a human. Chatbots can speak with…
Chatbots: Separating fact from fiction
Because chatbots are still relatively new technology, many people don’t know much about them and there are several common misperceptions about them. Here’s a look at some common misperceptions and…
Pros and cons of deploying a chatbot
As with any mobile marketing channel, chatbots have their strengths and weaknesses. Before investing in chatbots, it’s a good idea to understand where they’re current at, technology-wise and what they…
Woman using instant messaging app on mobile phone, view from above
How to program a more effective chatbot
Chatbots are all the rage in the world of mobile marketing currently. Many see chatbots as the future of brand-customer interactions and many businesses are using chatbots to help automate…
Customer service automation through chatbot development
The recent surge in popularity of chatbots has led to more automation of various fields. One prime target for chatbots is customer service automation. Chatbots are already being deployed that…
Are chatbots here today and gone tomorrow or are they here to stay?
In April of last year, Facebook released a new and open version of Facebook Messenger. The new version allowed third party developers to create their own chatbots and deploy them…
Facebook developing chatbots that can negotiate like humans
Though chatbots have been growing in popularity in recent years, they are still somewhat limited in their capabilities. One of the things holding them back is the difficulty in programming…
Chatbots and the uncanny valley
The term “uncanny valley” was coined by notable robotics professor, Masahiro Mori, in 1970 to explain the phenomena of unease in the presence of humanoid robots. Mori, and other AI…