Proactive Customer Service Tactics
Most of what we consider “customer service” is the group of people who answer angry phone calls from frustrated customers. And while that is a big part of it, customer…
Steps to success: Customer Service Improvements
Every business knows that the customer service department plays a big role in the success of your company, but did you know that you can actually make more money through…
Marketing like a Millennial: Top tips
The newest employees and buyers in the economy are Millennials. Many of them are finding a lot of success simply because they have a firm grasp on technology and use…
Customer Service: What not to do
One of the most important things your business can do is make sure your customer service is on par. Regardless of everything else, if you have good, valuable customer service…
Picking texting customer service over calls
Of course, customer service is still an essential part of every business model. How do you get the most out of your customer service? Well, the truth is that you…
Gaining Consumer Trust through Mobile Marketing
School is back in session. Along with notebooks consumers are also downloading interactive applications to their mobile devices to be prepared for the new school year Many companies have put…