5 Ways to Offer Customer Service
Customers need to be able to contact you when they have a problem or even if they just want to tell you what a great job you’re doing. That is…
AI: The newest trend in customer service
Customer service trends are constantly changing based on the technology available and what customers start expecting businesses to do. For example, customers expect to be able to communicate with a…
5 Tips for Stronger Customer Service
Sometimes, having better customer service isn’t just about having all the right tools available. It is about understanding your customers and what they want from you. And while technology does…
AI Chatbot: Customer service of the future
Customer service interactions are one of the most important things your business does. There is a multitude of ways you can speak with your customer, but text with AI chatbot…
Customer service tip: Easy to contact
There are many things your business should be doing for your customers to make sure they are happy with your service and that they keep coming back. There are a…
How Do I Add a Contact?
Go to the group (under "Contacts") that you would like to add the contact to and select "Add." This will bring up a box that will offer you the options…
Growing expectations in customer service
If you are trying to build up your business, you should be looking at your customer service. It is one department that is often ignored. Yet, it is also the…
Do you have bad customer service?
People are always talking about how bad customer service is. It is a fundamental part of every business, yet it seems like companies don’t have a firm grasp on how…
How to get more efficient customer service
One of the best things you can do as a company to make sure you are meeting the needs of your customers is to have a good customer service department.…
How to improve your customer service department
Nothing says more about your company than your customer service department because it is the one group that will always interact with customers. But the sad truth is that this…