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Preparing for the Customer Service Rush After Christmas

  • Post author:Marketing
  • Post published:December 19, 2017
  • Post category:AI Chatbot
  • Post comments:0 Comments

It’s only a few days left of the Christmas shopping season, which means the post-holiday customer service rush is almost upon us. As soon as Christmas is over, customers will…

Continue ReadingPreparing for the Customer Service Rush After Christmas

Holiday Customer Service: Do it Right

  • Post author:Marketing
  • Post published:December 2, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

With the holiday shopping season in full swing, your customer service department is probably flooding with phone calls, emails, chats, and texts from customers trying to get answers to their…

Continue ReadingHoliday Customer Service: Do it Right

6 Tips for Fantastic Holiday Customer Service

  • Post author:Marketing
  • Post published:November 21, 2017
  • Post category:Customer Service Texting
  • Post comments:0 Comments

It’s official; the holidays are upon us. With Black Friday shopping already in full swing and people already running around town trying to figure out their holiday gift plans, it’s…

Continue Reading6 Tips for Fantastic Holiday Customer Service
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