Growing expectations in customer service
If you are trying to build up your business, you should be looking at your customer service. It is one department that is often ignored. Yet, it is also the…
Why customer service should be a priority
The world is filled with businesses who likely do or sell the same thing or something similar to what you have. The internet makes it possible for people to easily…
Text marketing in the future
The Internet of Things is becoming increasingly more real and consumers are beginning to see technology integrated into their lives in ways we’ve never seen before. Smartphones are the epicenter…
Social Media Integrated Customer Service
Customer service is one of the key parts of every business. And as technology is progressing, there are more ways than ever to reach out to your customers and get…
Picking texting customer service over calls
Of course, customer service is still an essential part of every business model. How do you get the most out of your customer service? Well, the truth is that you…