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    • SMB/Enterprise
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Proactive Customer Service Tactics

  • Post author:Marketing
  • Post published:April 21, 2017
  • Post category:Texting News
  • Post comments:0 Comments

Most of what we consider “customer service” is the group of people who answer angry phone calls from frustrated customers. And while that is a big part of it, customer…

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Customer Service Tips: Be Proactive About It

  • Post author:Marketing
  • Post published:December 12, 2016
  • Post category:AI Chatbot
  • Post comments:0 Comments

A big part of your business model is providing amazing customer service. But what many businesses don’t grasp is the concept of proactive customer service and using that to solve…

Continue ReadingCustomer Service Tips: Be Proactive About It
Customer service: It’s about fixing the problem

Customer service: It’s about fixing the problem

  • Post author:Marketing
  • Post published:October 17, 2014
  • Post category:Customer Service Texting

There are proactive customer service techniques and reactive ones. Of course, proactive includes marketing to your customers and reaching out to make sure they're doing well When the store manager…

Continue ReadingCustomer service: It’s about fixing the problem
Give Consumers Real Experiences Through Mobile Marketing

Give Consumers Real Experiences Through Mobile Marketing

  • Post author:Marketing
  • Post published:June 29, 2014
  • Post category:Text Marketing Industry

As mobile marketing increases in popularity, companies are left to come up with unique and creative ways to reach consumers and keep them interested Data shows that interactive and exciting…

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