Marketing like a Millennial: Top tips
The newest employees and buyers in the economy are Millennials. Many of them are finding a lot of success simply because they have a firm grasp on technology and use…
Customer Service: What not to do
One of the most important things your business can do is make sure your customer service is on par. Regardless of everything else, if you have good, valuable customer service…
Top 5 Marketing Tools Used by Experts
The internet is a double edged sword. It gives you so much more opportunity to reach customers than you’ve ever had before. However, it also is so polluted with information,…
3 Customer Service Phrases to Use
Working in customer service is complex because you are constantly trying to figure out how to best approach your customers and give them what they need. It is tricky since…
Easter Marketing Ideas
Marketing during Christmas is easy given that most Americans celebrate the holiday by buying gifts for everyone they know. Easter, however, can be a little trickier. An estimated 85 million…
5 Techniques for Nonprofit Marketing
Marketing strategy for nonprofitsA nonprofit company has to advertise to consumers just as much as a for-profit one. It is especially important if you are trying to further an important…
How to boost word of mouth marketing
One of the best ways to get new customers is through word of mouth. People who really love your product or service will tell their friends, and their friends will…
Is AI Chatbot taking over customer service?
Whether we like it or not, mobile is the future of technology. Smartphones are nifty devices that allow people to communicate with anyone they want as well as have access…
4 Tips for Better SMS Marketing
With a data-driven society with information available at our fingertips, sometimes it is hard to focus on sorting everything out. Given that 95% of Americans now own a smartphone, it…
Healthcare Outpaces Other Industries on SMS Use
SMS messaging, in recent years, has benefited organizations and businesses in almost every industry. In fact, a 2016 Flowroute study shows that SMS messaging is substantially growing as the preferred…