Ten things your customer service chatbot will need to succeed
A growing chatbot market with better software The chatbot marketplace might not be too crowded yet but it soon will be. Companies of all sizes are beginning to recognize the…
Five chatbots that are making mobile banking easier than ever
This is the age of the chatbot. Chatbots are computer programs designed to simulate human speech. They have implications for customer service since they can help automate these processes especially…
You don’t need to be a developer to create a chatbot
Thanks to chatbots, people now have the convenience of interacting with brands or websites without having to contact a live person. Chatbots are set to revolutionize the customer service industry.…
Frequently asked questions about chatbots
Chatbots are the latest craze in the world of mobile and artificial intelligence but they’re new enough that many people still know very little about them and some have never…
A closer look at the evolution of chatbots
Chatbots are predicted to change the way business and customers interact. But what exactly are chatbots? They’re computer programs designed to simulate conversation with a human. Chatbots can speak with…
Five ways that Chatbots and AI are changing the workplace
The better and best chatbotsWhen chatbots were first introduced, the business world knew they had potential. There were implications early on for improved customer service and increased productivity but few…
Chatbots: Separating fact from fiction
Because chatbots are still relatively new technology, many people don’t know much about them and there are several common misperceptions about them. Here’s a look at some common misperceptions and…
Pros and cons of deploying a chatbot
As with any mobile marketing channel, chatbots have their strengths and weaknesses. Before investing in chatbots, it’s a good idea to understand where they’re current at, technology-wise and what they…
Chat bot assistant for future. Machine Learning. Life style concept of using smart AI.
Game of Thrones Chatbot Gets You Caught Up with the New Season
In the past couple of years, chatbots have gained tremendous ground with businesses scrambling to develop chatbots to assist consumers in doing all manner of tasks. Since texting and instant…
Woman using instant messaging app on mobile phone, view from above
How to program a more effective chatbot
Chatbots are all the rage in the world of mobile marketing currently. Many see chatbots as the future of brand-customer interactions and many businesses are using chatbots to help automate…