Turning Mistakes into Marketing Opportunities
Everyone makes mistakes, that is what people say, but in reality, that is what people do. People make mistakes. Sometimes when important people make mistakes, it can cause a plethora…
Chatbots Meeting Every Human Need
Chatbots and artificial intelligence, in their basic form, are no new thing. In fact, Alan Turing and Joseph Weizenbaum were already contemplating the concept of computers communicating with humans in…
AI Chatbots Perfect for All Personalities
In any sales pitch or marketing effort, honing in on the consumer and what they want is key to winning them over. However, in order to figure out who someone…
AI: The newest trend in customer service
Customer service trends are constantly changing based on the technology available and what customers start expecting businesses to do. For example, customers expect to be able to communicate with a…
Are you smarter than a computer?
It may seem like the title of a game show (and it may even be a fun show to watch), but it is a legitimate question. Artificial Intelligence is getting…
AI Chatbot: Customer service of the future
Customer service interactions are one of the most important things your business does. There is a multitude of ways you can speak with your customer, but text with AI chatbot…
Customer service tip: Easy to contact
There are many things your business should be doing for your customers to make sure they are happy with your service and that they keep coming back. There are a…
Growing expectations in customer service
If you are trying to build up your business, you should be looking at your customer service. It is one department that is often ignored. Yet, it is also the…
Making Use of Unique Marketing Ideas
With smartphones and the internet available to us, there are many opportunities constantly available for marketing to our customers. But maybe you don’t know all the new, trendy things that…
How to get more efficient customer service
One of the best things you can do as a company to make sure you are meeting the needs of your customers is to have a good customer service department.…