AI: The newest trend in customer service
Customer service trends are constantly changing based on the technology available and what customers start expecting businesses to do. For example, customers expect to be able to communicate with a…
Customer service trends are constantly changing based on the technology available and what customers start expecting businesses to do. For example, customers expect to be able to communicate with a…
Sometimes, having better customer service isn’t just about having all the right tools available. It is about understanding your customers and what they want from you. And while technology does…
We are still quite a ways away from the release of the 10th anniversary edition of the iPhone, but there are already plenty of rumors about what customers can expect.…
Mobile carriers have constantly been fighting to be the #1 carrier in the country, and Verizon has always been at the front of the competition. They have a better network…
Smart communications is text message marketing With nearly all Americans owning cell phones, and the majority of them being smart phones having access to SMS, text marketing is an extremely…
Every time a holiday comes up, your company has an opportunity to capitalize on it and make some extra money. Valentine’s Day is the next one that is coming, and…
Diversifying your marketing campaign does a lot to reach all different kinds of customers. And mobile has become more essential than ever. Almost everyone has a mobile device now, giving…
As technology changes, so does the way your audience absorbs information. That means you need to be changing your marketing strategy with your consumers. And while some forms of marketing…
The internet is a powerful tool for marketing. But it is a double-edged sword because it also makes it easier for all your competition to reach your customers. Everyone is…
Marketing plans are shifting With technology pushing us further into the future every day, you may be questioning whether or not your current marketing strategies are worth the time of day.…